Conditions of Use

Trade Descriptions Act
Every care is taken to ensure that all descriptions are correct.

If for any reason you are not satisfied with your purchase, please return it within 14 days, unused and in its original packaging, (ie in saleable condition) for an exchange or refund. We are unable to refund or exchange personalised items, some health and beauty items (e.g. earplugs, tweezers etc), or foodstuffs and confectionery, unless there is a manufacturing fault. We recommend you request a proof of postage certificate (free) from the Post Office if you return your goods. We will exchange any fault goods at our own expense. This guarantee does not affect your statutory rights.

Customer Reviews
We reserve the right to edit and or not publish your review submissions. This is to avoid unsavoury language appearing on our website. All reviews submitted to the site are the property of Magpies.

WEEE Directive (Waste Electrical and Electronic Equipment)  We will take back on a one-for-one basis only and the product must be of a similar type or have performed the same function as the new product purchased. For example if you purchase a kettle we will take back your old kettle free of charge and make sure it is recycled in a safe and responsible manner, however we will not take back your old television or washing machine!  You can bring your old electrical equipment to an authorised collection point, such as a civic amenity centre free of charge.  Alternatively, you can return your old product to us either at time of delivery or by bringing  the product to our address within 15 days of purchase.

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